Q: How clean are your inflatables?
A: Our inflatable rentals are cleaned, sanitized and inspected after each rental to make sure they are clean, safe and ready for your event.
Q: What is your minimum rental period?
A: Our minimum rental period is four hours but all of our prices are for a six hour rental. Set up and teardown of the unit will not cut into your fun time. We will arrive well enough in advance to make sure you get your full 6 hours
Q: What is your maximum rental period?
A: Our maximum rental period is 8 hours. However this is negotiable. If you would like to keep your inflatable rentals longer or over night give us a call.
Q: When will my inflatable rentals arrive?
A: Your rental will arrive at least one hour before the rental time on the day of the event. Please have someone present to accept possession of the rented equipment.
Q: Do you require a deposit?
A: We do require a $50 deposit to hold your unit for your desired day. This deposit is refundable with at least two weeks notice of cancellation. It is also refundable for inclement weather as long as the unit has not been set up.
Q: Are you insured?
A: We most certainly are. Although we are fully insured customers are still required read all rules, agree to the terms and conditions and sign a release of liability/ hold harmless waiver along with their rental contract before they are allowed to take receipt of their rental. The customer is responsible for the equipment and all guests playing on or in the inflatable while it is in the customers possession.
Q: What is your delivery area?
A: We deliver anywhere within 20 miles of our Saint Peters location at no cost. We still deliver outside of that radius but a delivery fee may be added. The delivery fee is calculated at $4 a mile for every mile over the 20 mile radius.
Q: What if my party is at a park?
A: Most parks don’t have electricity so this can be tricky. If the park does not have electricity then you will need a generator which we rent at a very reasonable rate. Also water inflatables are not eligible for park set up. Most parks don't have a hookup for the hose or don't allow them.
Q: Can I cancel my reservation?
A: You may cancel your reservation for your inflatable rental. In order to get a refund for your deposit you must cancel at least 2 weeks prior to your event date. If there is inclement weather on your scheduled event day you may cancel at any time as long as we have not delivered the unit. Failure to abide by the cancellation instructions contained here and in your contract will result in a forfeiture of your deposit.
Q: What if it rains?
A: We do not operate inflatables in high winds but if you would like to operate in the rain that is entirely up to you. There are no refunds once the inflatable has been delivered and set up.
Q: Can I have my inflatable indoors?
A: Yes. We can set up moonwalks in gymnasiums, halls, churches, or any other area that can accommodate the height (aver. 16 feet) of the moonwalks.
Q: How much space do I need?
A: For the standard 15′x15′ units, you’ll need an area roughly 17′x17′. Since the units vary in size, please check the detail page for the size of your unit and add at least 1 foot around the perimeter. Also, if you’re not sure what size your yard is, you can measure it or “walk it off” heel to toe in a man’s shoe (it’ll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don’t forget your vertical clearance! You’ll need an area free of low wires, about 16-17 feet high.